FAQ Category: Visa

Visa on Arrival Assistance Service (For picking up visa on arrival at airports)

To avoid wasting time and a long queue at immigration check-point at Vietnam Airports, we offer the Visa on Arrival Assistant Service. With this service, our representative will greet you right after your landing and will assist all procedures until you get your visa stamped.

Our service functions at three international airports in Vietnam for the passengers of all flights. Standard fee is US$25 per person. Please inquire us for the updated prices.

Note:
– Supplement for late arrival (after 22.00) and early arrival (before 06.00): US$10 per person
– Other online platforms, travel forums call this service is fast-track service. However, we view it is just part of the whole airport fast track services that we offer as below.

Who should use this service?

This service is highly recommended for the following groups:
– Those who enters Vietnam the first time
– Those who needs to speed stamping process up at Vietnam airport
– Those who enters Vietnam and bring goes along with kids
– Those who travels in a big group
– Pregnant women
– Disable people

How VOA Assistant Service Run?

Step 1: In the Vietnam Visa application form, please inform us of your exact flight number and arrival time (Vietnam Time: GMT+7). If your flight is changed, please notify us at least as soon as you could before your landing via email sales@absoluteasiatravel.com or call our hotline number +84 989 695 371.

Step 2: Right after landing, our representative will greet you just before you enter the Arrival Hall with our welcome-board. In case of early landing, you cannot find our representative, please call our Hotline number +84 989 695 371.

Step 3: Our representative will collect your visa approval letter, passport, 2 passport size photos (4x6cm) and Entry & Exit form and stamping fee (US$25/ person for single entry, and US$50/ person for multiple entry one month visa) for doing your entry procedure. She/ he will do all necessary procedures until your visa gets stamped (5-10 min. only).

Step 4: Get your passport back with the Vietnam Visa stamped from our representative.

Refund policy 48 working hours: Please confirm with us your flight details at least 48 working hours in advance so that we can arrange assistant service for you smoothly. In case we don’t have the correct flight number and arrival time, no refund will be done if you are not picked up at the airport.

A Vietnamese visa application can be applied for 1 day to 6 months in advance. Although it takes only 2-3 working days to get your visa approved, it is strongly advised that you apply for a Vietnamese visa 1 – 2 weeks before your arrival date to avoid any payment or other administrative problems.

Yes, you do. However, photos are required upon arrival Vietnam’s airports only, so please remember to bring at least 2 photos of standard passport size (04×06 cm).

Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for USD 5 or less per photo.

A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address.

Note: the approval letter is in PDF format, so please make sure you have the latest version of AdobeAcrobat reader in order to open the file.

Single entry visa: You are permitted to enter Vietnam ONCE during your visa validity. If you would like to re-enter you need to apply for multiple entry visa.

Multiple entry visa: You can enter and exit Vietnam many times as you want during your visa validity.

Upon arrival at the international airport, expect to fill in a simple form to fill in. Please remember to bring at least 2 passport-sized photos(04*06cm), 25 USD/person for stamp fee per person (1 month single) and 50 USD for the multiple entry. You can expect the process to take about 15 minutes-30 minutes in total.

Special Notes: Normally, it takes 15-30 minutes to get the visa stamp at Vietnam airport, however, sometimes it takes much longer (1.5-2hrs) due to the large number of arrivals.

Please keep in mind the following notes to save your time:
– Once you land, rush out as soon as possible to be the first come first serve
– Prepare all the required documents before you arrive (photos, on arrival forms) and exact amount that you need to pay for visa stamp fee in USD.

Normally, the approval letter is processed within two (2) business days (excluding Saturday, Sunday and National Holidays). In urgent cases, your visa request can be processed within 4-8 working hours (excluding weekends and weekday evenings).

Notes: all applications must be submitted before 8:00 AM Vietnam time to have it finished by noon time at the earliest and 5:00 PM by the latest. All applications submitted after 2:00 PM will be held until the following business day.

Nationals of certain countries may visit Vietnam without visa for a period of time, hereunder is the list of countries and regions that have Visa Waiver arrangements with Vietnam.

As of January 2019, regular passport holders from 24 COUNTRIES below DO NOT need a tourist visa for Vietnam:

Countries	Passport Required	MAXIMUM STAY
Chile	Yes	less than 90 days
Cambodia	Yes	less than 30 days
Indonesia	Yes	less than 30 days
Kyrgyzstan	Yes	less than 30 days
Laos	Yes	less than 30 days
Malaysia	Yes	less than 30 days
Singapore	Yes	less than 30 days
Thailand	Yes	less than 30 days
Philippines	Yes	less than 21 days
Brunei	Yes	less than 14 days
Myanmar	Yes	less than 14 days
Belarus	Yes	less than 15 days
Denmark	Yes	less than 15 days
Finland	Yes	less than 15 days
France	Yes	less than 15 days
Germany	Yes	less than 15 days
Italy	Yes	less than 15 days
Japan	Yes	less than 15 days
Norway	Yes	less than 15 days
Russia	Yes	less than 15 days
South Korea	Yes	less than 15 days
Spain	Yes	less than 15 days
Sweden	Yes	less than 15 days
United Kingdom	Yes	less than 15 days

The above is provided for informational purposes only, please double check with the official authorities in your country before you go.

Last Updated: Dec 12, 2019