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What is the maximum weight for check-in luggage with domestic flights?

Hand baggage includes hand baggage item(s) and one accessory. For safety reasons, the weight and dimensions must follow: +The maximum weight for each piece of hand baggage is 10kg/22lbs. +The total weight of hand baggage item(s), plus one accessory must not exceed: -For Economy class: 12kg/26lbs (including one hand baggage item and one accessory) -For … Read more

What if we have small children traveling with us?

For shared rooms with their parents, normally a child under 4 years old is free of charge. If an extra bed for your child is needed it would result in some additional costs.  We recommend you to arrange a private tour just for your family, thus giving you and your family more room and comfort … Read more

Can I change my tour details after confirmation?

Once the official payment has been made, changes in tour details should be requested via email ( or email of the staff processing your booking), and is subject to a surcharge of hotels and restaurants (depending on each case). Possibility of reservation amendments is also subject to service availability of our suppliers (hotels, restaurants and other)

Can I travel without the visa approval letter?

No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or … Read more

Disabled people traveling with wheel chair?

For people with wheelchairs, we will need some very special care, especially with transportation, as well as at some sites with tough grounds. Normally a private transport is arranged and a porter at some sites is needed.  Please contact our consultants to have had some experience in these cases.

What is Twin room?

Twin Room is a room with a pair of single beds for 2 persons. Some five-star hotels might offer 2 queen-sized beds or king-sized bed.