Hotline: +84 24 3927 6076

My credit card number is correct, but it is not accepted on your online reservation form am getting an error while making a payment? Why?

Editor team

  • December 13, 2019
  • 155

There are a few possibilities:

Make sure you are not using a proxy internet connection. A direct connection to internet is required for security purpose.

Our Payment Gateway opens in a new Windows. Make sure that pop up blocking software/features are turned off.

Make sure the input details are correct.

Make sure the card expiration date does not precede the reservation date.

Make sure you have not reached your credit limit.

If you get an error apart from the reasons above, please contact us at or hotline: +84 989 695 371